Pips 2 Support
How can we help?
Contact us for app support, puzzle feedback, account questions, privacy requests, or bug reports. We usually review support messages within a few business days.
Email supportContact
Email contact@pips2.com with a short description of the issue. If the problem is tied to a puzzle, include the puzzle date, difficulty, and whether you were using the iOS app or the website.
Common Requests
- Report a bug, display issue, crash, or broken link.
- Send puzzle feedback for a board, hint, answer, or leaderboard result.
- Ask for help with your anonymous player profile, stats, or Battle results.
- Request access, correction, or deletion of information associated with your Pips 2 use.
Privacy and Terms
For privacy questions, review our Privacy Policy. For service rules and fair-play expectations, review our Terms of Service.
Independent Project
Pips 2 is independent and is not affiliated with, endorsed by, or sponsored by The New York Times. Please contact us only for support related to Pips 2.